Refund and replacement policy
Digital goods are difficult to return, so our position is simple: if it does not work, we fix it or replace it.
What we cover
- Not delivered — full refund or immediate delivery, your choice
- Stopped working inside the warranty term — replaced free
- Server problems on a V2Ray config — relocated free, or the time added back
- Wrong details given at checkout — we will help, but a top-up sent to the wrong player ID cannot be recovered
Frequently asked questions
How do I claim?
Message WhatsApp +94 76 154 6544 with your order number. Most claims are resolved the same day.
How long is the warranty?
For the term you purchased. Each product page states it.